Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,657 Reviews)
Rating breakdown 49,657 reviews
5 Stars
36,179
4 Stars
6,032
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
First time, Waiting for the outcome
on February 13, 2025
Posted by: Jackie VF
from California
It was my first time filling with turbo tax. I liked that there was guidelines along the way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommending Turbo tax
on February 13, 2025
Posted by: SofiaA76
from Oregon
Easy, intuitive and step by step guided software that makes filing taxes a less painful process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Overcharge
on February 13, 2025
Posted by: Bryan80
$133 fee just to use the software is way too expensive. Will use FreeTaxUSA next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience as always!
on February 13, 2025
Posted by: Solomon b
Quick, simple, and satisfied as usual, year after year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not As User Friendly As Past Years
on February 13, 2025
Posted by: JHAAZ
This year I was unable to download the file while working on it and it was not as user friendly as in past years including last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Idiot Proof
on February 13, 2025
Posted by: Idiot Proof x 100
Easy and efficient. I understood with a little explanation guiding along the way. Was very easy to get any questions answered!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ahi help
on February 13, 2025
Posted by: Mike2310
from NE
They did a great job helping navigate to get my AGI from 2023
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient but has a larger fee.
on February 13, 2025
Posted by: happysmiles7
from Illinois
I did taxes as a volunteer for a few years and turbo tax helped I only did not like that they claimed to be free and then there was a fee of almost 200 dollars.
Written by a customer while visiting turbotax.intuit.com