Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
A Little Clunky
on March 28, 2026
Posted by: Anonymous
from NM
Difficult to navigate to specific parts of return. Had to restart multiple times to get to a particular spot in my state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo speed
on March 28, 2026
Posted by: Alexyz21
from California
Turbo tax is what I always use and I’m happy with it
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on March 28, 2026
Posted by: Taxes2026a
from Nevada
It was very easy to file my taxes. The program is helpful in filing taxes!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 28, 2026
Posted by: Rick1760
from Michigan
I had to call support - they were outstanding. Thank You!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is useful
on March 28, 2026
Posted by: Diblicious
from Minnesota
It is a well organized webpage. The only issue I had was with load times to the next screens.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st time using Turbo Tax online
on March 28, 2026
Posted by: ChrisC92833
from CA
Turbo Tax Online was close to the Desktop Experience. I felt that the Desktop was a little better at pulling in the data from the previous year. All in all it was ok.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using Turbo Tax!
on March 28, 2026
Posted by: The Canadian Skid Mark
from 2435 15TH ST
This product makes me not dread doing my taxes every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finding Estimated Tax is difficult
on March 28, 2026
Posted by: Balol
from CA
The time estimate was WAY to low. Hard to find where to enter Estimated Tax paid; also the AI Help is incomplete for this. Since I filed with TurboTax last year and imported that file, it could have prompted for that Estimated Tax info. I filed last year with Turbo Tax Desktop and it was accepted, but this year used Turbo Tax Online. When I filed, turbotax claimed I did not file. Needs a button for Other or I did file with Turbo Tax last year. Am very glad FireFox Browser is now supported.
Written by a customer while visiting turbotax.intuit.com