Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Online version - - never again
on March 28, 2026
Posted by: ERP12398765432
from IL
Been using TT for over a decade this is the first time I tried the online version (vs. the desktop). NEVER AGAIN! Having to fill in the same section over and over - - laggy screens. Took way longer this way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on March 28, 2026
Posted by: 2025 Federal
from Florida
Easy to use, clear guidance, smooth filing. I will use this for 2026
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax always makes things easy
on March 28, 2026
Posted by: BW228
from Mississippi
Been using Turbo Tax since 2009 and it has always been a good experience. I did try another software one year an found difficult to u and came back to TurboTax. I Will continue to use Turbo Tax as long as I do my own taxes. I can always know that I will not miss anything by going through the check list that are always available.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBOTAX LIKE THE FATHER I'VE ALWAYS HAD!
on March 28, 2026
Posted by: CLASSICDREW32
from CALIFORNIA
AMAZING!!! SO EASY AND CONVIENENT!!! BETTER THEN MANY TAX PROFFESIONALS I HAVE USED IN THE PAST.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Taxc is the best product for filing taxes
on March 28, 2026
Posted by: DuganHoward
from California
I have always found TurboTax accurate and easy to use for over 20 years with no problems.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its the only tax service i will use
on March 28, 2026
Posted by: Monte Mctaxes
from ca
I liked the fact I was able to take off premium and just do the basic return easily. Got it done in about an hour an got a great return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Need to improve
on March 28, 2026
Posted by: sophie97
from CA
Not taking my k-1. Having 2 states filling, not adjusting the numbers automatically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too expensive
on March 28, 2026
Posted by: 2025Paris
from Oregon
I did not pay the extra money to use one of your experts. It is expensive enough without them. Overall I found the product easy to use. There were some items that I had on the desk top version that were difficult to find in the online version. I had to switch to online because you no longer support Windows 10. I already paid for your downloadable project and you charged me again to go on line. And the online version was more.
Written by a customer while visiting turbotax.intuit.com