Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to file, no fuss
on March 28, 2026
Posted by: Sshastri
from Tx
I have been filing with Turbo tax for past 5 years, it is getting better each year. The prompts were so easy to understand, it provides with maximum deductibles available to choose from. It gives better tax returns than its competetive peers.
I like how these guys are getting better each year
I like how these guys are getting better each year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 28, 2026
Posted by: Jasafi
from Texas
Very user friendly and accurate and easy to file just log into your credit card and checking acct and it calculates everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax online is NOT USER FRIENDLY!
on March 28, 2026
Posted by: WAG18
from IN
This was horrible! I couldn't download because I have windows 10. It took me over 3 hours to do my return. I have no idea if it is correct. I will never use Turbo Tax again!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
need more straight forward
on March 28, 2026
Posted by: Tigerkingkong
from california
easy to miss some items and able to add later, like property tax and prepaid tax to state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Meh
on March 28, 2026
Posted by: nickname123456987
from Texas
your system is VERY annoying. too many unnecessary questions that TaxAct doesn't ask. Next year we're going back to TaxAct. too many stupid pages with unnecessary phrases..
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works every time
on March 28, 2026
Posted by: lighthouse lodge
from wisconsin
The online version was less intuitive than the older computer version, but it finished well. I also used the tax review by Chat and it worked really well.
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
feedback on return
on March 28, 2026
Posted by: robert87ewfqwefq
from new york
Not sure why you cant pull in infomration from my last years tax form and i need to hunt it down on my own. Also the interest income wasnt totaling up from all my forms it should be easier to tie back the final values to each individual brokerage tax form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome.
on March 28, 2026
Posted by: dayins
from california
Turbo tax is conventient, Easy to navigate, User ffriendly. Overall, its Awesome.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com