Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,286 Reviews)
Rating breakdown 44,286 reviews
5 Stars
33,040
4 Stars
5,126
3 Stars
2,301
2 Stars
1,454
1 Star
2,365
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love Turbo Tax
on January 23, 2025
Posted by: Easiest App
from Temple, TX
I have been using Turbo Tax to file my income tax for over 10 years. No High school education. Its seriously that easy. I love Turbo Tax, and all this platform has to offer. Thank You, Turbo Tax. For always having my back every tax season, and saving me hundreds of dollars each year.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
same great product, new fees
on January 23, 2025
Posted by: smizu1
from Honolulu, HI
Great as usual, lots of fees now...$40 to pay for the service using your refund, $25 to get your refund faster...Oh well I guess if you don't need extra money you can skip those.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 23, 2025
Posted by: Carebesr
from Waverly hall ga
Fast and easy to understand great job very accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 23, 2025
Posted by: Cjohns1017
from California
Great Experience. I am about to not leave a review because there needs to be 33 characters????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 23, 2025
Posted by: SEChubb611
from Columbus OH
Great experience with using the program. Also, great addition with the 5 days early deposit!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2025
Smart move taking advantage of fast money offerings with TurboTax. You’re ahead of the curve. Next tax season, you could get your tax refund 5 days early in any bank account. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
simple inputs
on January 23, 2025
Posted by: bigbankhank
$168 to file my own taxes a bit much but it works.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Decision Ever!
on January 23, 2025
Posted by: JazzyB93
from North Carolina
I have been using TurboTax for years!! All other tax places want a great portion of your refund. With TurboTax it's easy to maneuver the app and file your taxes, quickly and not for a hefty charge. I will continue using TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, but too many obnoxious fees.
on January 23, 2025
Posted by: TKTLL
from United States
The fees are a little much! I understand the initial $128 I had to pay, but then it told me there was an additional $40 processing fee. Why? ADDITIONALLY, I was forced to pay a $25 fee to receive my direct deposit 5 days early. Had this been an option and not the requirement, it would have been fine. Instead, there was no option to receive a direct deposit within the normal time. The only option for direct deposit was to pay an additional $25. I've been using Turbo Tax for over ten years and I have never had these crazy fees.
Written by a customer while visiting turbotax.intuit.com