Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Falsely Making Options to File
on February 14, 2025
Posted by: JPupper
Constantly keeps pushing for you to upgrade to their services when you've already opted to file yourself. At the end when I it asked to pay for filing, was given the option to just take the payment from the federal funds instead of using a card to pay it. I chose that option only for it to still ask me for my card information and wouldn't let me proceed until that was done, taking money from my card to make the payment instead of taking from the funds like it said it would so I better get the full federal funds instead.
It was easy to track my return as income, credit and expenses, etc were populated in the tax return. The return included all write-off considerations. The process was seamless.
I much prefer desktop Turbo Tax to the online version. Even with three hours help, your techs and I couldn't get it installed, so I defaulted to the online version. Not being able to review forms as you go along annoys me. If the 2025 desktop edition won't install on my computer, I'll be looking elsewhere for my tax package.