Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Disappointing
on March 29, 2026
Posted by: Big let down
from FL
not as easy as it has been in the pass. No tabs, you have to start over. fix this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs improvement
on March 29, 2026
Posted by: Stiltman77
from Maryland
It thorough, but needs improvement with interface. It's a bit confusing for an older person to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Personal Income Tax Filing Made Simple
on March 29, 2026
Posted by: CD and Turbo Tax
from The Lone Star State
My spouse and me have a semi-complex personal income tax filing. I have used Turbo Tax for 5+ years, and each year the program and experience improve. I recommend Turbo Tax for simple or complex personal income tax filing.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is awesome but expensive!
on March 29, 2026
Posted by: Used for tax purpose
from PA
Good experience. Charge is high. Hopefully the charge will be reduced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on March 29, 2026
Posted by: spk4855
from New York
After over 25 years of using turbo tax, being forced to fill out the returns online due to TTs failure to support Micro Soft 10 operating system was not only a disappointment, it cost me almost $100 more to fill out online, it took much longer, and was not as clear cut as the downloaded versions of past. Short of having to buy a new laptop, next year, I will need to shop around for other ways to file my taxes before going to TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is expennsive
on March 29, 2026
Posted by: Becca58
from Connecticut
Getting very expensive and complicated and I feel that is has become this way over the years will seriously need to cnsider if I will use them nextyear
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fine
on March 29, 2026
Posted by: happierifididntowe
from wi
always stressed doing taxes tis makes it easier to be stressed alone in the privacy of my own home
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do it yourself, No Problem
on March 29, 2026
Posted by: Louiswife2026
from NC
For years we have struggled to find a tax preparer that would take the time to ask all of the relevant questions and find tax breaks. I felt like we didn't know what we didn't know and could possibly not provide information because we weren't asked. We even hired a CPA one year and it was a disaster. Turbo Tax will ask you all of the questions to get your best return and ensure you're filing it legally. We have a rental property, pension payments and stock bonus plans that can be very confusing. But, we have used Turbo Tax for two years now and I feel confident it was done correctly. Also, companies charge for every form used and the price can add up to over $500. We were able to get federal and tax submitted for under $200. Could spend more $ to get more help and it would still be worth it. Will use it again next year for our 2026 tax return for sure.
Written by a customer while visiting turbotax.intuit.com