Been using it for years. Easy to use, a lot of the entry screens look just like the tax forms you get from your institutions. help is very easy to get to.
It was mostly straight-forward, but a few parts were confusing. 1099-R asked for information from multiple states. You can actually hit Multiple States at the bottom of the drop down menu, but it's the last option on the menu, so I didn't think to look for it for a while. It should have been the FIRST option listed on the menu.