Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,656 Reviews)
Open Ratings Snapshot
Rating breakdown 49,656 reviews
5 Stars
36,179
4 Stars
6,030
3 Stars
2,815
2 Stars
1,796
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
taxes
on February 14, 2025
Posted by: Yormelix
great! everything is easy and awesome this is a great site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Why Do I Have To Pay For This
on February 14, 2025
Posted by: Frustrated206
from Seattle, WA
We had to reload our page multiple times after inputting significant amounts of data, leading us on multiple occasions to have to re-enter that same information. The lag between page loads is truly unacceptable. Our final time in completing was over 45 minutes longer than the time anticipated, and at least half of that time was due solely to page lag. This is not an issue on the user side in terms of internet connection--trust us, we checked. For $99 (to do something, by the way, which we should be able to do for free in the first place), I'd like intuit to spend a little less time on graphics and a little more time on functionality.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT experience.
on February 14, 2025
Posted by: ENEQUITO
from FLORIDA
GREAT FILING. I WOULD LIKE TO HAVE EASIER ACCESS TO REVIEW W-2 FORMS. WOULD BE GREAT TO HAVE THE OPTION SHOWN ON THE LEFT MENU.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 14, 2025
Posted by: Fernandis75
from North Carolina
Excellent guided process, easy to use with great discounted fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Great
on February 14, 2025
Posted by: Shawn0891453243456
Helpful service and consistent with step by step directions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on February 14, 2025
Posted by: Slim Shaggy
from Texas
TurboTax is easy to use and explains things very well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo propt me instructions
on February 14, 2025
Posted by: Garoore
when i started,the sofware guided me to file mty tax. you do not need to pay other software if you have Turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
25 Years of Turbo TAX success
on February 14, 2025
Posted by: Swedish Passion
from Oregon
I've used Turbo Tax every year but one since 1998; Filing both Federal and our Oregon State Tax returns since 2001.. Did my own business returns with Turbo Tax for a number of years with no problems and have been using their on-line version since it first came out. Sometimes it's a brief learning curve as each year changes some in both the laws and technology but it's an easy process and their support is excellent... I find the price reasonable and their product very user friendly and intuitive. As a long term user, I highly recommend the product...
Written by a customer while visiting turbotax.intuit.com
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