Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,655 Reviews)
Rating breakdown 49,655 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,796
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not showing refund amount ALMOST made me switch
on February 15, 2025
Posted by: CallieUTX
from Fort Worth,TX
I have used Tufbotax for over a decade. The "new" way of not showing the value of the return until you "review" the return is ABSOLUTELY AWFUL. This is the WORST "enhancement" turbotax has done. In fact even AFTER paying for TT - I contemplated using another service BECAUSE of this - and they had less of a refund AND were FREE! I don't know who's BRILLIANT idea this was - that UI person should be fired WITH cause.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's not bad
on February 15, 2025
Posted by: WillyD252
from Fort walton beach florida
I was under the impression that this was going to be free. It was still super easy and fairly priced. Thank you!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on February 15, 2025
Posted by: Tyash
Easy for a man like me, I'm single with not.much computer experience and turbo tax made this a breeze
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lower accuracy than previous years
on February 15, 2025
Posted by: BrandonF25
Review your info before submitting. Recent updates have the software double counting certain things.
Do not trust the final amounts unless you review everything before submitting.
Do not trust the final amounts unless you review everything before submitting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on February 15, 2025
Posted by: tonythetiger1290
from WI
easy to use and helpful. took 1.5 hours. simple and both fed and state were done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on February 15, 2025
Posted by: Marni01
from Salinas, CA
So easy you just answer each question and copybnumbers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use
on February 15, 2025
Posted by: Whitrock88
from Gastonia , north Carolina
Really helpful and easy to use. There is plenty of help if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
over priced
on February 15, 2025
Posted by: Foffagain
charged me 129 dollars to press a few extra buttons. Complete rip off
Written by a customer while visiting turbotax.intuit.com