Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Intuitive
on February 15, 2025
Posted by: Anonymous
Very Intuitive. Easy to follow and to use. Relatively painless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
love the ease but will not use again
on February 15, 2025
Posted by: Anonymous
from ft lauderdale, fl
Easy to use, AI answers questions without issues. My only complaint is that I had to pay $129 because I had a 1099 from Stash, an investment account (awesome for beginners like me). Again, I just started so in 2024 I made about $200 big ones. A small amount but now with this extra fee from Turbo Tax it is even less. I understand more info = more money that we will be charged but it stinks :( Otherwise I love turbo tax but will be filing on my own next year to avoid the fee.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your solution for doing taxes
on February 15, 2025
Posted by: edavis210
from Arizona
Makes getting to the bottom number easy. I love that the descriptions are easy to understand so that the decisions I need to make are clear.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - First timer
on February 15, 2025
Posted by: Mr B 146
My amazing wife has always done our taxes (with TurboTax) and had asked that I handle it this year. Got thru it without any headaches. TurboTax was easy to navigate, intuitive and and uncomplicated without missing anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on February 15, 2025
Posted by: SMac611
from GA
TurboTax is amazing. Simple to use, easy instruction and the product improves each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty straightforward
on February 15, 2025
Posted by: LLinPhx
from Phoenix,AZ
For the most part, it’s easy to find the information needed to use Turbo Tax.
This is the 10th time I’ve used Turbo Tax since 2013.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointing considering the price
on February 15, 2025
Posted by: iw80
This year I ended up having to look up a lot of information on the IRS website because the information that I needed was not clearly explained in TurboTax. Overall, as a self-employed person, I feel like the product is less and less useful to me, as I have to do a lot of research on my own to figure out what can and can't be deducted. Lastly, my spouse is a non-resident alien, which makes e-filing impossible. This seems like a fixable problem and I fail to see why TurboTax hasn't been able to fix it yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great!
on February 15, 2025
Posted by: Ribbit88
I use Turbo Tax every year and it works great! Our family recommends.
Written by a customer while visiting turbotax.intuit.com