Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbotax gets 2 thumbs up!
on February 15, 2025
Posted by: Kiddo25
from KY
it made filing interest and dividends super easy with direct import of documents
Pros: I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i really am looking for a different tax program
on February 15, 2025
Posted by: bigoop
from il
there is a belief that humans have a darkness inside of them. i beleive that is true, my proof is who ever created your program and the board that keeps it runnning. turbo tax creats a anger so hot inside of me that i melt sand into glass. the actual hate i have for your program is something that the bible says you shouldnt have. you are a parasite flea that lives on the back of the rat that is the american tax system. you are a carier of the plague. your program is a digital platform, that some how cant add. you say call us but then an automatic voice tells me to spend more money on you. the evil that your company has made grow in my heart can hardly be described. my wish is that every employee thats not managment leaves all on the same day and has fufilling lives.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy!
on February 15, 2025
Posted by: WillMass
Very straight forward in using. Provides perfect guidance through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too much Upselling
on February 15, 2025
Posted by: Boogle42
from South Carolina
At times the descriptions or instructions are not easy to follow. Any inforrmation in 2024 that relates to my 2023 tax return should havr been automatically included without my having to go and find it,
Much too much upselling in the process of completing my tax return.
Much too much upselling in the process of completing my tax return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 15, 2025
Posted by: Edmundson
from Georgia
Great experience..easy to navigate.. very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good except for non-standard situations
on February 15, 2025
Posted by: PatChgo
I spent several hours trying to get help with a fairly standard issue and received a variety of different answers, one of which was to purchase the extra tax expert help for $159. I received help from the second person but she did not tell me everything I needed to do, so when my data was checked, there were errors. The third person consulted with a tax expert who helped me find the right box to check to resolve my issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Need to Review Process for Smoother 1099 Entries
on February 15, 2025
Posted by: taxinfo12
from CO
Sorry, this was not a good experience this year with 1099 and income entries or uploading docs.
Turbo Tax kept asking to re-enter information already entered, either manually or by uploading, and I spent more unnecessary time looking for answers and solutions. I am a long-time user.
Please review these as I noticed others were having similar issues.
I know you can make it a smoother process for filing next year!
Turbo Tax kept asking to re-enter information already entered, either manually or by uploading, and I spent more unnecessary time looking for answers and solutions. I am a long-time user.
Please review these as I noticed others were having similar issues.
I know you can make it a smoother process for filing next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple
on February 15, 2025
Posted by: jen889
from United States
Turbo Tax is so simple. It asks you all the questions to get you your refund. Very pleased with the refund this year!!
Written by a customer while visiting turbotax.intuit.com