Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
No help
on February 15, 2025
Posted by: Soccerft
HELP Chat box doesn't scroll down, so it an't be read and is useless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a wonderfull tool
on February 15, 2025
Posted by: Anonymous
I did speak to an invidual and he was extremely helpful, professional and pleasant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy To Use
on February 15, 2025
Posted by: JNS1969
from Morris County, New Jersey
Easy to use. Have been using for many years. Would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Banging My Head Against the Wall
on February 15, 2025
Posted by: jschiavi
It was a functional service, but it was 95 steps when it needed to be 15 and a third of those was trying to sell me upgrades that I didn't need or showing me things that 'turbotax found' that would be found anyway. Streamline your service and stop preying on ignorant people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QR Codes are Awesome
on February 15, 2025
Posted by: JimalV
from Maryland
easy peasy - with the new QR code method data entry was incredibly easy. My first pass was done in 30 mins!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost perfect
on February 15, 2025
Posted by: swp201
The process was almost perfect apart from an issue viewing the return at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many attempts at upselling
on February 15, 2025
Posted by: Hazon R
The product is super useful and allows me to do my taxes in a fraction of the time. However the frequency with which they try to upsell me on a more expensive product is intrusive. Also, when they ask for consent to use my data they hide away the box to decline where you wouldn't see it (bottom left corner) unless paying close attention. All in all, this year was my 2nd straight year using Turbotax. The benefits of the platform to allow me to do my tax return much more efficiently outweigh the negatives i mentioned above. Even with the time spent ignoring the upselling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Short and sweet
on February 15, 2025
Posted by: CAM22422
from Boston, MA
It was very quick, painless and extremely easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com