Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Blows!
on March 29, 2026
Posted by: TurboNutSax
from Colorado
It was not made clear to me I could file my taxes for free, or that there would be an additional $60 charge to my state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Michelle H is Awesome!!
on March 29, 2026
Posted by: AN020202
from CA
Easy to use and explained how to find the data I have and exactly where to enter it.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Desktop vs. Online versions
on March 29, 2026
Posted by: roblor68
from Massachusetts
Have us Turbo Tax for year. This year I purchased an "online" version of Turbo Tax and found it a bit frustrating trying to efile. It was not connected to my 2024 Turbo Tax desktop file. Could not find information on how to sync
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on March 29, 2026
Posted by: Gonzo 303
from Texas
Easy instructions and easy to file. Very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay Turbo Tax!
on March 29, 2026
Posted by: Missymelissa
from Ohio
I always enjoy tax season and Turbo Tax makes it easy! I feel very confident in the process every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy to use.
on March 29, 2026
Posted by: Cooldc
from Virginia
Very easy to use , and is very accurate. And the cost is very fair.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is simple and easy
on March 29, 2026
Posted by: srig1
from New York
easy to follow interface.
efilig prevents me from the entire hassle of posting it
efilig prevents me from the entire hassle of posting it
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bah humbug
on March 29, 2026
Posted by: Washashore66
from Massachusetts
I resent having to pay TurboTax/Intuit so much money to transmit data on my behalf. There were also several places in the process where they did not provide any explanatory information about what they were asking and I had to guess.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com