Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Irritating for a somewhat simple return
on March 29, 2026
Posted by: angee68
from Indiana
Some fill in forms were not available. When asked questions about income, proper forms didn't show up I had to go looking for them and manually enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT THE BEST
on March 29, 2026
Posted by: NONAMENH
from NH
NOT A STRAIGHT FORWARD AS PREVIOUS EDITIONS, WILL BE LOOKING FOR OTHER SOFTWARE IN 2026
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time to use the online version. It was good!
on March 29, 2026
Posted by: PAL2026
from Nebraska
I did run into a bump near the end, but I got call back within 5 minutes. The Turbo Tax Care Team was able to help me quickly get back on track!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2025
on March 29, 2026
Posted by: Fedd2025
from minnesota
Easy and fairly easy to navigate through each topic
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software clitch/bug
on March 29, 2026
Posted by: Retun Worksheet
from GA
Software issue caused us to spend 3 times the amount as last year. Software update would have saved me lots of time. May use a new service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thankful for Turbo Tax
on March 29, 2026
Posted by: jordansum17
from California
Turbo Tax Do It Yourself is easy and straight forward to use. I like that the system stops to check your process and review the file multiple times throughout the process.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use!
on March 29, 2026
Posted by: Mario39
from North Carolina
the links provided were helpful in explaining the breakdown in numbers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Massive Step Backwards
on March 29, 2026
Posted by: jjjjjjjjjjjjjjjjjjjjxxxxx
from ca
Far less useful than previous years. Difficult to navigate and make corrections. Absolute no-starter is that you cannot navigate between forms and the program. Impossible to check that information is being treated correctly as you move through the filing. Seriously undermines trust in the product.
Written by a customer while visiting turbotax.intuit.com