Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome Service
on February 16, 2025
Posted by: Frankie253
from west covina ca
Easy convenient offers to help and make things easier to complete
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on February 16, 2025
Posted by: AshT2025
from Pearland, TX
Every Year, Great Service! This service is super easy to follow and use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just okay
on February 16, 2025
Posted by: LSCK
from Houston, TX
Fees are not transparent. Did not give me the confirm payment option before taking payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 16, 2025
Posted by: NMH326
Simply instructions - walked through each piece easily
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks!
on February 16, 2025
Posted by: Cute25
from Houston, Texas
I had an amazing experience with my Tax agent Antina Powell. She guided me through the entire process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax suck now
on February 16, 2025
Posted by: nnnnnnnn789
Turbo tax has figured out how to be sneaky with charges. You buy their software to file your taxes which includes federal AND state and then they charge separately to file federal and/or state but now if you choose not to efile your state return with them they will erase your return as of before you could print it out and mail it in. Spending almost 200 bucks to do ALL the work is crap.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Enjoy
on February 16, 2025
Posted by: Lippz86
from Wichita, KS
I really enjoy doing my own taxes even though it was scary and intimidating. It would be nice to have a CP available when you have questions that can not be answered through the FAQ
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super helpful service
on February 16, 2025
Posted by: JCL303
from College Station, TX
Helped me find all my credits. I used other services that were all manual with no help and they pale in comparison to TurboTax. 10/10.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com