Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo online vs. desktop version
on February 16, 2025
Posted by: JJR49
from MD
After using the desktop version for years I had to switch to the online version. Horrible experience. Much harder to find and enter and find entered data. No forms. Could not find AGI, called turbo, told could not identify until return filed. Actually found it by accident. Will actually buy a new laptop next year so that I can return to the desktop version.
Overall I’m very happy with Turbo Tax over all the years I’ve used it. However this year the sale of your higher priced products interrupting my train of thought (interrupted several times) while preparing my taxes was extremely frustrating.