Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good
on March 29, 2026
Posted by: zk40
from Florida
good product flowed nicely didn't have any problems
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked good
on March 29, 2026
Posted by: Gravity97
from 2820 Clydesdale Ct
Good....,............................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Review
on March 29, 2026
Posted by: Kberg234
from Washington
I do wish you would do an app versus online for people using Win 10. There are, I am sure a lot of us that would like to see that.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on March 29, 2026
Posted by: maria2223
from Califoria
easy to use. I like that it saves information from the previous year and you just change as needed
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 29, 2026
Posted by: Sharon061396
from NORTH CAROLINA
I love Turbo Tax. I have been using it for a long time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax has the best helpers
on March 29, 2026
Posted by: Jeannette3
from Colorado
Alesia Strown was helpful and very friendly! thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Tax service
on March 29, 2026
Posted by: Turbotaxer1233
from NV
Good overall. Some confusion with their web version vs the app version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent TurboTax Program
on March 29, 2026
Posted by: Greene 75
from Illinois
Always enjoy using TurboTax, easy to use helps you when needed and always looking to maximize your return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com