Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
feeling taken advantage of
on March 29, 2026
Posted by: vlfx
from Oregon
tell me up front about fees. dont surprise me in the middle and stop nagging me to purchase other options. I can't believe how much you soaked me for filing state i am really angry right now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Second Year with PIN issue
on March 29, 2026
Posted by: MJ Bee
from CA
Difficult with the IDMe which causes a lot of rework
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on March 29, 2026
Posted by: Nezz2025
from Florida
pricey, need multiple filling option, but overall good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I would recommend Turbo Tax to anyone.
on March 29, 2026
Posted by: silent assassin
from Florida
I enjoyed Self guided premium option. Fairly easy to use.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!!
on March 29, 2026
Posted by: Erin121219
from UT
I loved my experiance using Turbo Tax. Made it very easy to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
support
on March 29, 2026
Posted by: Niuma
from CA
Very helpful, easy to get access to related topics and information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax and have been using it for years
on March 29, 2026
Posted by: George the beautiful
from Illinois
Unfortunately, I don't have Windows 11 installed on my desktop computer so I had to use an alternate version of TurboTax. The process was pretty much the same but it was really slow getting used to the different format of the wording.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Low Stress Tax Filing
on March 29, 2026
Posted by: DK1971
from WA
Turbo Tax makes filing taxes easy and low stress. If you have to dig up and deliver all of your financial information to an accountant, then you might as well do it yourself. Turbo Tax makes it simple.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com