Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Worked as Advertised - Simple & Fast
on March 29, 2026
Posted by: Dr MSB
from CA
It was easy to use. I was able to complete standard federal and state tax returns in about 4 hours.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good experience
on March 29, 2026
Posted by: ted01645
from California
good experience, would recommend but really needs better sync with quick books.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too slow
on March 29, 2026
Posted by: Whattfdoyouwant
from Pennsylvania
Takes too long to start. a;lskdjf;aosdjfpoa ;igjra
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Windows 11
on March 29, 2026
Posted by: harley80
from nv
would have been better if the system requirements were more flexible or universal than Windows 11
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice!
on March 29, 2026
Posted by: DebraS52
from Iowa
Thorough !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TB is great
on March 29, 2026
Posted by: ymk2025
from 1909 PELHAM AVE UNIT 306
Interface is great, guides you smoothly thru the process. Check for accuracy unfortunately asked on several occasions to complete info that is not relevant to my tax situation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as user friendly as it used to be.
on March 29, 2026
Posted by: Images0
from Florida
This year seemed a lot harder to find simple things like where to put in quarterly estimated taxes, etc. It also asked multiple times throughout the process if I wanted to upgrade .. that was really irritating. It seems like they are purposely making it confusing to try to get you to upgrade to get professional help. I've always been a fan of TurboTax but I'll likely be looking elsewhere next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast to file your taxes
on March 29, 2026
Posted by: csfamily0916
from Florida
It was super easy to file my taxes with Turbotax. I was able to file in less than 1 hours.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com