Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Overall a good service
on February 16, 2025
Posted by: Tbell7
Overall a good service but I couldn't see the dividends and interest for the same payers this year so had to re-enter those which took extra time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using it for years
on February 16, 2025
Posted by: RiRaDr
from Nashville, TN
I've been using TurboTax for years, easy and it helps me make informed decisions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not a fun time this year. very difficult
on February 16, 2025
Posted by: wadanoli
I have been using Turbo Tax for many years. This was the worst time i have ever had. is seemed like every thing was a difficult time. I will be thinking about useing it again..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Does what you need
on February 16, 2025
Posted by: Jeef1
Taxes take forever to seeming not do much. But at least Turbo tax keeps things pretty straight forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2024
on February 16, 2025
Posted by: Kary1959
Very easy to use and they cover everything. They have question marks to click if you are confused with any answers which is very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great results
on February 16, 2025
Posted by: MsSThompson13
from IL
I am happy to have this done. I did not expect a refund. I do think Turbo Tax fees are a bit much but it is what I have chosen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
convenient and great
on February 16, 2025
Posted by: raulg0906
they make it so easy to file, and always get me the max refund. Also if I get distracted by my toddler, I can easily get back to where I left off.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax shouldn't exist
on February 16, 2025
Posted by: arbitrarytextinput
TurboTax is a fin, if slightly expensive, product that works very well and shouldn't exist. Intuit needs to stop lobbying the federal government to keep the tax code convoluted and should encourage the IRS to prepare proper tax statements for all US citizens so that "filing" taxes is only necessary when a tax assessment is incorrect.
Written by a customer while visiting turbotax.intuit.com