Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome in its simplicity
on February 16, 2025
Posted by: HumRaz
from Indiana
The explanations were simple and clear and answered the questions we had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More difficult and less fun this year
on February 16, 2025
Posted by: xyza1
The feature that showed current returns was taken out, it used to be a fun and useful feature to be aware of the current numbers.
The UI was also a little more difficult to figure out this year and we were being asked questions that did not pertain to our income this year but it was difficult to figure out why. We were asked if our car or house werebeing used for business but it was not applicable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to file with 1099-B
on February 16, 2025
Posted by: Andy Kim
from Texas
Pro: Schedule D, Capital Gains and Losses, are easy to file with pdf 1099-B from brokerage.
Con: I'd like to overview 1040 file before I pay the fee.
Con: I'd like to overview 1040 file before I pay the fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK, but major miss on room and board expenses.
on February 16, 2025
Posted by: Katie71a
from St. Louis,MO
Major flaw is the inability to enter non-1099-T room and board expenses (e.g., off campus) when entering 1099-Q or 1099-T data. I kept going back to each section and could not find a way to enter. There was only the ability to enter books and fees. I had to run the return, SEE the excess 529 distribution and then go BACK into Turbo Tax to enter. At that point, there was an edit section to enter the room and board. There was no warning during the review about excess 529 distributions and suggestion to re-visit and question about room and board. I can imagine many people trusting that Turbo Tax identified all deductions and this is a MAJOR miss as most students at some point have expenses not reported on 1099-T. Also, it would be nice to click into the return as you go to see what the impact is after completing each section vs waiting until the end. I would be willing to pay earlier to have this access (I can understand not wanting to show the return until payment is made).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing!
on February 16, 2025
Posted by: John1215
from Kansas
It guides you through every step and helps correct any issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like it
on February 16, 2025
Posted by: tigercookie
I trust that Turbo Tax stays current on changing tax laws.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 16, 2025
Posted by: boom6
from New York
used tt for the 5th year in a row its great for people like me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing easy.
on February 16, 2025
Posted by: PatW223
Easy to use and appreciate the helpful information.
Written by a customer while visiting turbotax.intuit.com