Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
NEVER USE AN ITUIT PRODUCT. RUN FAST AND FAR.
on March 29, 2026
Posted by: Alexis2026
from North Carolina
Well. Lets start with first of all you did not let me pull over my intuit self employed data anymore. Making that a desktop only feature which costs more even though I ALREADY PAY FOR QUICKBOOKS SELF EMPLOYED. Secondly you charged me 129 dollars to file my federal taxes even though it was supposed to be free to file my federal. State charge I expect. THEN ON TOP OF ALL OF THAT YOU CHARGED ME $40 TO USE MY RETURN TO PAY YOUR STUPID FEES AND THEN AN ADDITIONAL $35 TO PUT MY RETURNS INTO MY OWN BANKACCOUNT THIS IS THE ABSOLUTE BIGGEST CROCK I HAVE EVER SEEN IN MY LIFE. I AM CANCELLING MY QUICK BOOKS SUBSCRIPTION AS SON A I AM DONE WITH THIS REVIEW AND WILL NEVER USE AN INTUIT PRODUCT AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stay away from these greedy freakin lobbyists
on March 29, 2026
Posted by: nothing1234
from WA
constant upsells, and then ridiculous charges for Schedule D carryovers when they have done nothing at all.
Will no longer be using this terrible service anymore.
Will no longer be using this terrible service anymore.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend Turbo Tax
on March 29, 2026
Posted by: TimOSU007
from Ohio
I've used Turbo Tax for many years. It makes tax filing much easier. I recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2025
on March 29, 2026
Posted by: Pamulus
from Illinois
Sometimes a little confusing but mainly a good product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TOO EXPENSIVE!
on March 29, 2026
Posted by: AshleySA
from Kansas
Everything was ok...but it took FOREVER!!!! And I did all of the work myself and you all charge WAY too much!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I'll be looking for a better option next year
on March 29, 2026
Posted by: Clint455
from Colorado
It's slow, way too many clicks, and it's expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hard time with State Forms
on March 29, 2026
Posted by: JuliiannaL
from Hawaii
Issues with two states returns but support helped out but it took 1 hour and 50 minutes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is an essential and powerful tool
on March 29, 2026
Posted by: SCruz900
from CA
I especially liked the easy to follow steps with helpful hints and icon for additional explanations and information.
Written by a customer while visiting turbotax.intuit.com