Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Did two sets in about two hours total
on February 16, 2025
Posted by: TurboTaxLadyCA
from CA
Love it! So easy. I did my taxes yesterday (one hour and five minutes) and my Dad's today (58 minutes). I am so glad that I can do both easily, quickly, and correctly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I don't like the 2024 Version
on February 16, 2025
Posted by: Nana153
from Hilton, NY
I've been using Turbo Tax for about 20 years and have always sung its praises. I tried to download and pay for TurboTax this year but I had to do my whole return before I FINALLY got my license number. This whole process was very frustrating, confusing and annoying! The cost is also much more expensive than if I bought it in the store! Rest assured, I will be telling others about my experiences with TurboTax and will seriously consider another product next year. I also liked the old version that showed my refund on the top of the screen during the whole process. The Interest, Dividend and Capital Gains portions were also harder to follow than previous versions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did well.
on February 16, 2025
Posted by: J72PNCIAPA
i was able to complete my forms in a little over an hour. I was surprised as I owed half as much as I thought I did. With all the numbers on the form except the tax owed came out the same. Guess I was looking at the wrong schedule.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurbotaxreviewA+
on February 16, 2025
Posted by: Taty1720
from Michigan
Easy to follow what to do next. Clear instructions with each to do task.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT RESOURCE
on February 16, 2025
Posted by: Ryan 5
from South Carolina
Quick, Easy, Affordable, Convenient. Been using for a few years now and won't file elsewhere. I Appreciate the experience very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 16, 2025
Posted by: VC16
Spoke with Holly and she was exceptional and helped me till my problem was resolved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Did Not Disappoint
on February 16, 2025
Posted by: Sunshineattitude
from Raleigh
This is the first time I’ve used Turbo Tax and it was better than I hoped. The details and explanations were much better than the other 2 programs I’ve used.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 16, 2025
Posted by: YP2024
from Newburgh, NY
Straight forward and easy to follow. It does take longer that the estimated time however
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com