Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is excellent
on February 16, 2025
Posted by: DT917
from COLORADO
Excellent product. Very easy to use and understand.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax was a disappointment this year
on February 16, 2025
Posted by: joey1111111970
Over charged.
Made me spend time for trivial things, next year i'll defiantly look elsewhere to do my taxes
Made me spend time for trivial things, next year i'll defiantly look elsewhere to do my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax did not pick up taxed I paid on my 1099-
on February 16, 2025
Posted by: Mary EV
I have used Turbo tax for several years. I have used the download feature to gather my major 1099 info. I was confused by the process this year. It did nor pick up the amount of taxes I paid in off my 1099-R.. I had to enter them in manually?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 16, 2025
Posted by: DracoMom
from North Central Texas
Have been using Turbo Tax for so many years I can't remember when I started. Always had great results and no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is awful
on February 16, 2025
Posted by: jd000000
Overcharges and has too many dumb pop-ups.
It's a horribly service I wish I didn't need it, but intuit will always try to pressure the government to prevent any improvements that would simply the tax filing situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awsome
on February 16, 2025
Posted by: JPV123456
from Houston Texas
quick and easy and very fast to complete. pain free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on February 16, 2025
Posted by: Stephanie1959
It was easy and quick to use. No concerns or problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting Worse in Recent Years
on February 16, 2025
Posted by: user12098237394452
from Denver, CO
Turbotax quality has decreased for tax years 2022, 2023, and 2024. I have used Turbotax exclusively for 13+ years, and only in recent years I have been getting more 'errors' on TurboTax reviews flagging errors on items TurboTax specifically had me fill out that way. The self-employment module is quite complicated and does not explain where some pre-populated numbers come from (they don't add up...). Although I really appreciate being able to efile and not fill out the actual forms myself, I'm increasingly disappointed each year with TurboTax.
Written by a customer while visiting turbotax.intuit.com