Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great!!!
on March 29, 2026
Posted by: dnoflores
from nevada
so helpful and easy with so many changes in the laws
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME, THAK YOU
on March 29, 2026
Posted by: ahiumea
from Elk Grove, Ca
The forms were easy and steps are GREAT! Love how easy it was to completed my taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good as it used to be
on March 29, 2026
Posted by: BigBilly23
from Louisiana
Huge pain for someone who is active duty military and with a spouse that works. Turbo Tax will not let you separate the state filings as is required. We have to go back and do a "mock" federal return in order to generate a state return for my wife, since she needs to file for a different state than I do. I'm not using turbo tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New Online TurboTax
on March 29, 2026
Posted by: BVHTurboTax
from Arizona
A little difficult to understand and get multiple states filed.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Really Good better with changes
on March 29, 2026
Posted by: AlmostHappy26
from Colorado
Most everything is really good with turbo tax. Support for investment fixes could be better. The Bulk Edit feature doesn't work the best. One should be able to check all and it should come up with a table where corrections can be made rather than requiring Edit for each item separately.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
interface
on March 29, 2026
Posted by: Janet3281953
from NJ
i think this product could be a little easier to use, it takes a long time to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like the software
on March 29, 2026
Posted by: ToreKunchala
from California
Easy software to follow. Highly recommend. I will use it again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is good
on March 29, 2026
Posted by: Fun7ales123
from ca
turbotax return service is good for people that want to do it themselves
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com