Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Service charge of $138 is higher
on February 16, 2025
Posted by: Not ready to specify
from CA
Charging $138 using Turbo Tax is higher for the tax details I filed. I am using from 2008 and felt the charge is higher.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks!
on February 16, 2025
Posted by: Susie weav
from Colorado Springs
I love the convenience of using TurboTax from the comfort of my own home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
sneaky practice - sticking a refund processing fee
on February 16, 2025
Posted by: kos1
from Tallahassee, FL
To charge me for the product and then stick with a refund processing fee, without giving me the option to print the return myself and mail it seems not in the consumer's interest but lining your own pockets. But otherwise the product is fair for figuring out what you owe, I could figure this out myself if I did the ole fashioned way. When it is not complicated, you should give the customer a break.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a Turbo Tax User!
on February 16, 2025
Posted by: JohnWanDon
from MI
Each year, the program seems to look a bit different, which is expected/understandable, however, the more I get into using it, the more it is pretty much the same. i appreciate the (mostly) simplicity of Turbo Tax's Tax program.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love there service!!
on February 16, 2025
Posted by: tatis86
from hurricane ut
good service every year i self prep my tax and will recommend
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Do it yourself!
on February 16, 2025
Posted by: Dreamy88
Easy steps to take!!!! Turbo makes its cool to do your own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on February 16, 2025
Posted by: andrew3865
from baltimore md
very fast to do my taxes very fast to do my taxesvery fast to do my taxes
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many checks!!
on February 16, 2025
Posted by: Gus 84
from Missouri City Texas
It was annoying to keep reviewing my tax information!!!!
Written by a customer while visiting turbotax.intuit.com