Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
We will always use it
on February 16, 2025
Posted by: franklinfam
from Utah
We will always use TurboTax. It is SO helpful that they pull our info from the previous year to make it easier. And they ask relevant questions that I wouldn't even think about. We are so grateful this is here for us, because my wife REALLY hates tax season already. This gives her a reason to hate it a little less
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 16, 2025
Posted by: Dewey L
from Kansas
I Have always Liked Turbo Tax It is easy to use and never a problem with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is the best
on February 16, 2025
Posted by: renador
from moreno valley, ca
it is so easy to use with confidence; I felt really comfortable using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made easy
on February 16, 2025
Posted by: hello tsuki
from California
Somewhat easy...and clearly stated. Just disappointed I owed state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 16, 2025
Posted by: KingRaisingKings
I love turbo tax. Easy to navigate which is a huge plus for me! I will continue to use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 16, 2025
Posted by: TurboTax2025123
Easy to use, question look up easy without loosing your place
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO EAZY TO USE & YOU ALWAYS HAVE HELP IF YOU NEED.
on February 16, 2025
Posted by: nice to be done
from Jacksonville, FL
I love this tax service. As a registered Tax Professional for years in my younger days, I trust Turbo Tax to make sure I am getting the best refund possible, using the latest tax law without having to study and refresh the new laws myself. And if you ever have doubts or questions, there is always someone you can ask for help from. Makes doing your taxes ALMOST enjoyable!
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Acceptable, but Refile
on February 16, 2025
Posted by: Cjplay93
from California
On the refile step only. The issue was one of my dependent's info was wrong. However, it was his first name, not last or number. Why? He adopted under the name noone calls him but everyone calls him something else since he does not want to be remembered as being his bio dad's Jr. Still his SSN was issued under the old first name. So please do NOT block me from changing the first name on the return fixer page. That's assumptive and not customer friendly. I went back to the My Info page in the return to update it which, while unintuitive, still worked with several more steps.
Written by a customer while visiting turbotax.intuit.com