Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax On Line Gets The Job Done
on March 29, 2026
Posted by: BeaverPDX
from Oregon
I've been using Turbo Tax for over 20 years. This years' experience is better because it's on line. I didn't have to go through installing the software and going through updates, restarting my computer and all that baloney. However, it is over twice as expensive to do it on line, and I don't understand why. You didn't have to create packaging, pay for packaging, pay for transport to a retail location, pay a percentage to the retailer, nor have to create and verify serial numbers and all that detail. The feature list appears to be about the same, and the interface is much the same as on the CD version, so as a longtime user, that is a real benefit. Not sure it was worth the extra expense, but it's now done, and that's the main thing. Thank you, once again, Intuit, for creating a smart, intuitive, safe, well thought out product to get this onerous annual task completed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AND FLAWLESS
on March 29, 2026
Posted by: WILD IRISH
from TX
VERY EASY TO USE AND FILE. THE INTERFACE IS FLAWLESS
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Will not use nexy year unless it is improved.
on March 29, 2026
Posted by: RalphEli
from Texas
More complicated than prior years and very confusing to follow
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 29, 2026
Posted by: Sausa2u
from Rio Rico Arizona.
I recommend Turbo Tax.
very easy to use and run.
Thank You
very easy to use and run.
Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on March 29, 2026
Posted by: dsuen
from California
Easy to use and user friendly! Automatically saves work and picks up were you left off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on March 29, 2026
Posted by: Coquiuipr
from 14334 Cruiser St, Apt. 101
Easy to use. Well structured. Affordable way to file your taxes.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on March 29, 2026
Posted by: tobeornot678421
from ca
i don't like doing my taxes but it's cheaper than...
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good for the basics
on March 29, 2026
Posted by: abramey
from California, CA
When I annualized my income, it was all based on info I'd already uploaded. That should be automatic.
Written by a customer while visiting turbotax.intuit.com