Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on February 17, 2025
Posted by: knothead7691
great and easy to use, with no stress. completed in less than a hour
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using TurboTax.com!
on February 17, 2025
Posted by: RissaRissa06051109
from California
My fifth year filing with Turbo Tax it was another successful experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Accurate results; did not like the process & forms
on February 17, 2025
Posted by: xgup
I think it worked accurately; but I found it difficult to see various schedules, to check on amounts entered and numbers I did not expect. I'd suggest a split screen with data input on left and the IRS form on the right showing data when entered. I had trouble with additional taxes for AMT or 3.8% on investment income, since I was just over the threshold. I still did not find the backup worksheet forms. Also, at the start of entering data, it would be helpful to have a note showing the verification data needed to file, such as last years AGI, our drivers licenses (my wife was out when I tried to file), and the Pin or Parcel number for real estate taxes. Fortunately, I could find that info (I have copies of our drivers licenses on my cell phone).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IT IS OK BUT EXPENISIVE
on February 17, 2025
Posted by: Anonymous
from South Carolina
Turbo is fine but expensive. and additional $40.00 processing fee even though you use this site each year. TOO EXPENSIVE FOR FILING AND YOU CANT GET ANY OF IT BACK.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Predatory
on February 17, 2025
Posted by: NoImNotPuttingANickname
Tries to squeeze more money out of you any time it can.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX Is THE BEST
on February 17, 2025
Posted by: NASTG
from Atlanta, GA
The best to ever do it. PERIOD! So easy! The prompts, questions, and help section are easy to understand and accessible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive
on February 17, 2025
Posted by: TooExpensive2025
Too Expensive Too Expensive Too Expensive Too Expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Won't use anything but TurboTax
on February 17, 2025
Posted by: JeepGirlVP
Been using for years and is very easy and simple to use.
Written by a customer while visiting turbotax.intuit.com