Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
My Turbo Tax Experience
on March 30, 2026
Posted by: Man2000
from Colorado
Turbo Tax has been a godsend for my personal Taxes. I've used this service for years and years and never had a rejected return or audit. I'm certain i've never spent more than an hour or 2 filing my taxes any given year. Just about every document can be uploaded/imported and or you can enter the information yourself. It's like having an expert tutor and personal lawyer present as you file.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
AWESOME EXPERIENCE FOR SOMEONE WHO DOESNT USUALLY FILE THEIR TAXES THEMSELVES. THE LEARN MORE TABS WERE DEFINITELY INFORMATIONAL AND HELPFUL. WILL BE USING AGAIN!
The only issue i had is when Turbo needed more details and it went to the IRS form but it was hard to understand what was needed and had to edit if a mistake was made.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
I PREFER VISIBILITY OF AVAILABLE SUBSECTIONS FOR EACH CATEGORY.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Easy to use except the 1099-B part. I have many sell put transactions and I have to adjust/confirm them manually one by one just because the cose basis is 0. I need a batch confirm button.
It was much harder to find the preview feature. You changed the design. And I was stuck in an infinite loop when checking the sales of stocks. I had to delete the entry and insert the form one more time.