Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is getting too expensive others are chea
on March 30, 2026
Posted by: unhppy
from Az
Too hard to find things like mileage deuctions and business deductions,system locks up while using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Re-user!!
on March 30, 2026
Posted by: BM0855
from CA
Straight forward & easy to understand with very few exceptions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
YOU ARE HORRIBLE PEOPLE
on March 30, 2026
Posted by: YOU ARE HORRIBLE PEOPLE2
from YOUAREHORRIBLEPEOPLE
YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE YOU ARE HORRIBLE PEOPLE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on March 30, 2026
Posted by: Laxman75
from 4048 East Via Del Mirlillo
i have been doing my tax returns for past 15+ years on turbo tax desktop version. This year, I did on turbo tax web site and it was about the same and now I can use my information for next year without window updates etc. I always have liked Turbo Tax but sometimes they are too focused on selling extra service which is understandable since it is a business but it can be annoying.
Over all I love Turbo Tax.
Over all I love Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 30, 2026
Posted by: Jason1029
from 1510 Decatur Way
Great, It is Accuracy, Compatibility
I will use it forever!
I will use it forever!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved the app on my Phone
on March 30, 2026
Posted by: Nanc 67
from Ca
I found it more involved this year, and was frustrating me with the Ca Tax section… went online on my phone and you tube and cleared it up.. Phone app seemed Simpler to usr
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Huge disappointment; hours wasted....
on March 30, 2026
Posted by: ND38
from Texas
Too many frustrations with the online version to recount. Then, at the end, it would not let me e-file, saying I did not successfully do so last year, although I had a copy in hand and received my refund long ago. Finally, when I e-filed as a NEW filer (more wasted time), it automatically displayed my AGI from last year's return. I was always on tenterhooks that it would fail and I would lose all prior work. Hours wasted compared with previous versions....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some frustrating issues
on March 30, 2026
Posted by: BillionFires
from California
TurboTax recommended the Standard Deduction before asking about charitable contributions, medical expenses, mortgage interest, and more. If I hadn't been paying attention, it would have cost me a lot of money. It would help if I could open up a detailed navigation menu (this option used to exist)
Written by a customer while visiting turbotax.intuit.com