I've used Turbo Tax for years, ever since I became an adult and responsible to file my own tax information. I've always found this product to be user friendly and allows for the most productive and thorough review of all possible tax situations.
Everything is quick and easy. They transfer your data from last year so updating everything is all you need to do. I will never choose anyone else to help me file my taxes!
Fees on top of fees. Turbo Tax is nice because it makes things easier but the fees are kind of ridiculous. Why is there an additional $40 just to take the other fees out of the refund instead of having to pay right away? Having the costs taken out of our returns should be an automatic thing, not an extra thing you have to pay $40 for. It's just sad to see so many fees when it feels unnecessary.