Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,653 Reviews)
Rating breakdown 49,653 reviews
5 Stars
36,178
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax works, but only ok
on February 17, 2025
Posted by: NG1234
from Houston, Tx
Many of the questions are very confusing. It requires reading them multiple times to understand what they mean
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is smooth
on February 17, 2025
Posted by: Dita35
from New London, CT
Turbo Tax is very easy to follow. it does all the work for you, you just make sure your information is correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax made my life easier
on February 17, 2025
Posted by: Dan437
from Washington State
TurboTax made it easy to complete my tax return myself. No assistance needed. I did get a bit confused as to why my state was not included in TurboTax for my 1099 and 1099R forms. I now think the reason is because my state does not require taxes to be paid on those accounts. For some reason, my bank included my state on its tax form, so I assumed I needed to enter it even though no tax payment was required. Suggestion: TurboTax could add a note explaining that "if your state is not included in the drop-down menu, it is because tax payment is not required" or something to that effect.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like using turbo tax
on February 17, 2025
Posted by: nevis3353
from Ohio
a bit of a problem this year i could not install on my mac. was not aware that you needed a new when purchased.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many upsell screens.
on February 17, 2025
Posted by: Toomanyupsellscreens
Too many upsell screens. Over and over and over. Just once is enough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 17, 2025
Posted by: cobettem
from TX
I love that this software is so easy to use and I have never had a problem with a return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 17, 2025
Posted by: cdkeller10
from IL
Great program. Easy to use. Enjoyed the ability to file my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has worked for us.
on February 17, 2025
Posted by: Retired62021
from Houston, TX
This year, 2024,as an experiment I used the paper copies of tax forms and then compared to Turbo Tax. We have capital loss carryover, untaxed non employee income, SS income, pension income, etc. Everything matched!
Written by a customer while visiting turbotax.intuit.com