Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Sucks
on March 30, 2026
Posted by: THISAWFULPROCESS
from IDAHO
Turbo tax keeps getting more difficult and expensive each year. I'm done after probably 30 years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
filing costs?
on March 30, 2026
Posted by: lisse4
from rhode island
unclear subscription costs. way too expensive. next time im going to file in person
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too expensive
on March 30, 2026
Posted by: katmando12
from Georgia
The cost to file is too high. The upselling is annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax has gotten hard to use - used to be easy
on March 30, 2026
Posted by: So Unhappy with Turbo Tax
from New York
Every year I feel Turbo Tax gets harder and harder to figure out. It used to be great. Now, the interface is confusing and not easy to navigate. For example, adding Other Income doesn't have an actual selection. You only find it later, when there is a review. I also don't like how hard they push the more expensive products. They almost try to trap you into selecting the more expensive products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes taxes easy!
on March 30, 2026
Posted by: mkc273
from Los Angeles, CA
very easy to navigate! can even import some w2s which is super helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax RReview
on March 30, 2026
Posted by: BrutusOSU
from Texas
I had a loy of difficulty this year It was easier last year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on March 30, 2026
Posted by: Markalei
from Missouri
Turbotax is quick and easy, works well with my MAC computer and software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turboooooo
on March 30, 2026
Posted by: Jturbotax1991
from Georiga
Very smooth transactions and helpful for beginners
Written by a customer while visiting turbotax.intuit.com