Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Bait and switch
on February 17, 2025
Posted by: pacificbill
from Los Angeles, CA
No upfront pricing. You get all the way through the process (in 3 hours, not 30 minutes like they tell you), and at the end you're told you can't proceed with filing until you pay an extra $71. I'd already agreed to pay $39 for State filing somewhere in the process. So, at the end, I was held at gunpoint to pay $110 to file my taxes. Yes, I could have stopped and filed somewhere else, but I'd already given them all of my information and given up hours of my time. I don't plan to use TurboTax next year for this reason.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 17, 2025
Posted by: Williamsgirlof2
from Rome ga
It was a great site to deal with and help out a lot I love it
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy and efficient
on February 17, 2025
Posted by: jaceybw
from Reno, NV
Turbo Tax makes it so easy and efficient. It actually gets easier each year although my tax situation becomes more complicated, turbo tax adapts and makes it easy for me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Grrrrreat!
on February 17, 2025
Posted by: Anonymous
from Rochester Hills, MI
Turbo Tax was easy to navigate through, I enjoyed the experience
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy to Use!
on February 17, 2025
Posted by: TOMOyeppyyep
I love the ease of using TurboTax from year to year. It's so nice that it pulls all of the information from the previous year so I don't forget to add anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE AND IT WALKED ME THROUGH EVERY STEP...
on February 17, 2025
Posted by: SCOOTER 1789
from WA
NICE IT PICKS UP A LOT OF INFO FROM PREVIOUS FILINGS...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to do Taxes
on February 17, 2025
Posted by: Albert B 44
from San Antonio, Texas
Easy to use and file and transparent when it comes to cost...no hidden fees.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 17, 2025
Posted by: Sarg52
from Jacksonville, FL
Turbotax is an excellent easy way to do my taxes. They asked questions as I went through the tax preparation to insure my refund was accurate. I will be using Turbo Tax again next year because it's an amazing product.
Written by a customer while visiting turbotax.intuit.com