Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is a scam
on March 30, 2026
Posted by: wishididnthavetousethis
from Colorado
Turbotax is a scam and lobbies to deliberately make taxes difficult so Intuit can keep skimming tax returns for profit. I wish this tool would cease to exist since the government knows how much I owe them and should be able to just tell me that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Increase my refund by over 15%
on March 30, 2026
Posted by: Mlm2026
from Arizona
TurboTax rocks they made it easy and fast and maximize my i my refund by more than 15%. That's amazing thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is great
on March 30, 2026
Posted by: JGood316
from OK
It was a simple and great experience. Accurate, compatible, with features, an interface with lots of support. I will use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Experienced Problems
on March 30, 2026
Posted by: MACPILOT
from Florida
Could not get info to load from my 2024 return. Didn't like the new formats, prefer the format in the 2024 TurboTax which was easier to work with. Requested RMD on retirement account paid from 401K accounts (for values I had to contact my account manager).
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on March 30, 2026
Posted by: max1976
from Florida
Turbo Tax is awesome and I really love it a lot. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst year ever...
on March 30, 2026
Posted by: 43JS3
from CA
Very confusing. Auto uploading of 1099's was very unhelpful...never again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is hard to navigate!
on March 30, 2026
Posted by: Jamie 256
from New York
It has been awful! After 20 plus years of TT, I will not be back. Every time I want to review something, I have to page through 27 other questions that were irrelevant the first time through.(still are irrelevant) How about making available an option to remove any question that I know is not a part of my fiscal year tax information? As much as I resent taxes, Turbo Tax makes it an excruciating experience.
The price is obscenely too expensive.
The price is obscenely too expensive.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Estimated payment was hidden
on March 30, 2026
Posted by: TimDubUS
from William B. Travis Building, 1701 Congress Ave
I'm not satisfied much with TurboTax not showing where to enter my advanced payment. It really drove me crazy. Fortunately there is TurboTax AI assistant.
Written by a customer while visiting turbotax.intuit.com