Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
NIce tool
on March 30, 2026
Posted by: QingM
from ma
Easy and clear to follow every step, all the information entered by following the instruction. The final review is very nice to put you at ease.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Different software
on March 30, 2026
Posted by: Bones 2
from mi
I prefer to work locally on my pc. Unfortunately, I'm using windows version 10, so I have to use the online .
version.
version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Really lousy this year
on March 30, 2026
Posted by: waldo129
from north carolina
interface for online version was confusing and difficult to follow. i would not purchase again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting too complicated
on March 30, 2026
Posted by: eswc
from texas
Used it for years... used to be so simple. Now it's too complicated, not enough explanations along the way. Had to start over due to a glitch in the 2025 updates that occurred after I had already started my entries. Not happy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Very Helpful!
on March 30, 2026
Posted by: B_moore
from Texas, TX
This is the first time I have used TurboTax to file 1099-NEC forms. The process is very thorough. I could go back and check my answers. I will use it again!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax let me down this year.
on March 30, 2026
Posted by: John32318
from overseas
Very painful. I could only complete the return with ChatGPT premium fully engaged. TurboTax "AI" routinely hallucinates.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Doing Taxes Myself
on March 30, 2026
Posted by: Elizabeth1059
from Vermont
First time using TurboTax, and I'm really glad we switched over. It took a while, but now that I've used it, it'll be much easier and faster the next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax review
on March 30, 2026
Posted by: davidjbrown10
from California
Every year it gets more and more complicated and counterintuitive. This year it was IMPOSSIBLE to find the slot to add in my estimates already paid. Can you PLEASE make a slot for this right up front so it's impossible to miss?!
Written by a customer while visiting turbotax.intuit.com