Easy to use and cheaper than hiring a tax professional. However, fees are higher than advertised and they keep wanting you to upgrade to pay more. If i was going to pay over $200 I could just hire someone to do my taxes for me.
Some of the interface had me clicking and going back and forth to areas I didn't want to go (specifically the dependent care credit). Instead of making the children you are taking care of easy to find and add, there was a huge button for adding a new child that took you back to personal info. Also, for the price, it's hardly worth it. I just wish I could e-file directly with the IRS like many other Americans.