Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Over all a positive experience!!
on March 30, 2026
Posted by: Rogis
from Texas
Easy to follow. Directions were clear and helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Online is Different.
on March 30, 2026
Posted by: TurboAIHopeful
from ohio
This was a bit scary not needing to enter all of my information due to the standard deduction amount. It's great that it takes less time. However, it's takes getting used to and need to have trust in the process. Looking forward to seeing how everyone's taxes with this new platform goes. I'm hoping that the accuracy is correct and trusting that the support system will be there (this is what Turbo is known for).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is helpful and fast
on March 30, 2026
Posted by: Turbatax
from Mississippi
Love turbo tax it was fast and easy and will be using again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on March 30, 2026
Posted by: trainame
from oklahoma
great expierence ill be back next year fir my tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
lacking
on March 30, 2026
Posted by: Tax howard
from CA
The Turbo tax program did not pull in my 2024 return. It also would not pull in my Merrill Lynch and employment information. Luckily I could take photos to enter 20 pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Product is not improving as much as expected
on March 30, 2026
Posted by: Sebm12312324
from Utah
The experience has been poor given the high cost of the product.
The return kept asking me to add my 61$ income in 1099 from broker to self employment. How was such a basic workflow missed ? Frustrating given that the same issue has been reported by multiple people over the years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Tubo Tax
on March 30, 2026
Posted by: JIM4Daddy
from Virginia
Does every thing, I received interest income info from IRS which I had forgotten about until after I filed my return and it even filed my Amended return state and fed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent help with complex taxes
on March 30, 2026
Posted by: JLSamp
from WA
Easily guides you through even complex tax situations.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com