Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,664 Reviews)
Open Ratings Snapshot
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Pricey
on March 30, 2026
Posted by: Rtf122
from AL
Filing was straightforward but it's pricey and they are constantly trying to up sell you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbo tax better straighten up!
on March 30, 2026
Posted by: flat out mad
from Virginia
stop trying to force people into upgrades ,It's one thing to ask but to make it a game to try to navigate around the question is ridiculous and manipulative . . I really doubt Ill use turbo tax again. Just another thing corporate CEOs have ruined . Greedy and untrusting people . I also feel that you made the software less informative just to try and push your tax specialist . Well losing costumers doesn't increase your sales !!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax was very helpful
on March 30, 2026
Posted by: pej_1060
from Maine
excellent experience. made completing tax return painless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy
on March 30, 2026
Posted by: MLBK26
from Florida
Great product Easy to use. Will use it again.
A bit too expensive. Could be more affordable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
1099 entering is not helpful.
on March 30, 2026
Posted by: Andyking2026
from TX
The 1099-B, entering is confusing to me. For example, I uploaded the entire 1099 composite document; Turbotax only capture INT, DIV, the 1099-B part is very messy and missed the big portion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome!
on March 30, 2026
Posted by: DebAnd58
from UT
Fast and easy. Have used Turbo Tax for years! Will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Frustrating this year!
on March 30, 2026
Posted by: Jensmom
from Oregon
I have filed with Turbo Tax for many years now. This year I found it very difficult and frustrating to input all the information required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax-The Necessary evil!
on March 30, 2026
Posted by: Clutch and Crash
from Littleton Colorado
Did not use Support Services. Taxes keep getting more and more involved, so time required keeps growing. Would not be able to file myself without Turbo tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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