Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Straightforward and careful
on February 18, 2025
Posted by: DBremer
from Topeka kansas
Straightforward to use. Very clear. I think it is accurate as far as I can see. And a relief to have it done quickly and carefully!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Older system is better
on February 18, 2025
Posted by: Rhaechill
from Georgia
Bring the older system, I don't like the updated version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Graet Product and I love the security.
on February 18, 2025
Posted by: CaptainKurts
from Shiocton WI
Easy peasy, Ive beeen using Turbo Tax for several years
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on February 18, 2025
Posted by: tHEWWW1126
from AZ
Very thorough and efficient. Lots of information if you have questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on February 18, 2025
Posted by: SC Filer
from SC
It worked great! I enjoyed how easy the process was to file our taxes this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax doesn't respect its customers
on February 18, 2025
Posted by: clj807097
I've been using Turbotax for many years, the various input menus are just not as straightforward and clear as they used to be.
Also, they're continuing to railroad customers into sharing their personal information with Intuit by not making it clear where the customer can decline. This year I had to navigate through *multiple* menu screens before I could finally see where I had the option to decline the option or the service. It's very deceptive and is clearly intended to capture unwitting customers.
If your product is worth my patronage or your purpose for requesting my personal info is honorable, just add two buttons, "Accept" or "Decline". Anything more complicated than that is *shady* and tells me you don't respect your customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 18, 2025
Posted by: Mary MeMe
I used to use H&R Block until I found Turbo Tax, been here since
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No better than getting a tax agent
on February 18, 2025
Posted by: Used2BBetter
Terrible experience. While it was fast. I was fully prepared and ready to enter my details, but had to wait on the site trying to steal every nickel they can by offering useless promotions on every single page.
Also, can't help but notice the attempts to send more advertisements and more products. WHY AM I BEING CHARGED MONEY TO SIT THROUGH YOUR COMMERCIALS.
Also, can't help but notice the attempts to send more advertisements and more products. WHY AM I BEING CHARGED MONEY TO SIT THROUGH YOUR COMMERCIALS.
Written by a customer while visiting turbotax.intuit.com