Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
turbo tax should refund me half of my money
on March 30, 2026
Posted by: glad I am done
from FL
I don't feel it is fair for me to pay $320 to file three returns. Usually I buy it and do all three but I need a new computer to load turbo tax. will do for next year. I think you should refund me half of my money i didn't realize till you start it that the online you could only do one return not fair I have been a customer for almost 10 years
it made me set up separate emails and phone numbers for each return didn't know till you start
it made me set up separate emails and phone numbers for each return didn't know till you start
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax does a good job covering everything.
on March 30, 2026
Posted by: Govs share
from Colorado
I have used Turbo Tax for quite some time. This year it seems to be much more difficult to use. I could not transfer 2024 information to current year. It was more difficult to move from item to item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Way to File!
on March 30, 2026
Posted by: DP1961
from IA
Turbo Tax is extremely accurate and easy to use. If you have the information you need, it is a breeze!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
On-Line Turbo Tax is exceptional
on March 30, 2026
Posted by: Iukapicker
from Mississippi
I thoroughly enjoyed using TurboTax On-Line. It was easy from the beginning to the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a good product
on March 30, 2026
Posted by: Bob Gig
from Colorado
The TurboTax estimated time to file was way under the actual time to file. The software leads you through most tax situations although the help topics could be better. Not being able to see the actual tax forms until paid and complete does not give the user a good feeling as to if all information is being entered correctly. Colorado full year return is much more finely tuned in TurboTax than a part year resident form that I required last year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
CRASHES TOO OFTEN
on March 30, 2026
Posted by: locolocal
from CA
TURBOTAX CRASHED WAY TOO OFTEN!!!
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
TURBOTAX IS DIFFICULT TO NAVIGATE THRU
TURBOTAX HAS BECOME TOO FLUFFY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works...
on March 30, 2026
Posted by: TriumphGolfer
from CA
Ease of use and ability to interface with financial institutions. Overall a very simple effort, though had an issue with transmit from Microsoft Edge, had to switch over to Chrome??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and easy
on March 30, 2026
Posted by: Spirit4Fun
from Wisconsin
Most of it was simple to understand and quick to respond to my issues. My taxes are very basic, with very little details. However, they missed one item, for some reason at the end it was not able to confirm they did submit my taxes last year even though they used last year's tax report to fill in 2025 report.
Written by a customer while visiting turbotax.intuit.com