Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
New but not necessarily improved online version
on March 30, 2026
Posted by: 911 heaven
from North Carolina
I have been a Turbotax user for over 35 years the 2025 online is very accurate in its processing. Just be aware you will not be able to see or review all schedules or documents until the end of the program and you have paid for the current tax year. The program is not as intuitive as prior years and thus you will need to check your work as you go along in the program. The electronic processing is a great feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was excellent
on March 30, 2026
Posted by: MCLom
from California
Turbo Tax changes every year, sometimes it's more complicated than others but in the long run, it gets the job done. I liked the experience, it did help me more than I want to admit. .
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
still decent but deceptive practices to upcharge
on March 30, 2026
Posted by: MaxFab
from NH
The interface continues to become less intuitive but what bothers me the most is the constant upcharges the software tries to get me to agree to and deceptive and sometimes hidden direction it takes m own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year - and it's even better now
on March 30, 2026
Posted by: SuperChargedAuburn
from Georgia
Easy to navigate and find what I'm looking for. Great hints at things to check and complete. Got me done in no time with some fairly complicated entries.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 30, 2026
Posted by: Anonymous
from Al
Everything I needed was accessible. It was not complicated to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the answer to filing accurately
on March 30, 2026
Posted by: stephandkayla
from tennessee
Easy, Quick, and efficient! Great at giving you tips as you go along
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 30, 2026
Posted by: Breeze Turbo Tax
from Florida
I am so happy,, it was easy and saved me so much money!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax gets it done right!
on March 30, 2026
Posted by: Wheels 46
from WI
It was accurate but frustratingly repetitive at times. The interface was slow to respond at times, as well. The information, however, was to the point and very helpful.
Written by a customer while visiting turbotax.intuit.com