Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not so awesome anymore
on March 30, 2026
Posted by: Chris291
from Ohio
Seems a bit of a price gouge to me. I understand I had to have premium this year but it should not cost $60+ to E file a state return in addition to cost of Turbo Tax Premium. Even if you spend the extra time trying to switch state to mail, your going to get whacked with the fee anyways. No way it should cost me as much as walking into a tax professional's office.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Great
on March 30, 2026
Posted by: siddkj
from Arkansas
Great experience with Doug, but I do wish that I could've filed my Arkansas returns electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfied with return
on March 30, 2026
Posted by: JMAPS25
from Florida
I am not confident with the AI reviews so I did a lot of research by other means.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
To expensive
on March 30, 2026
Posted by: AdyPal
from Virginia
I hate out every few minutes I'm interrupted with options to upgrade or pay more for various stupid things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on March 30, 2026
Posted by: Timddy1995
from Florida
Super easy to use! very helpful explanations when I have questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax didn't help with RMD...so be careful!
on March 30, 2026
Posted by: Johnoak
from AK
I used Turbo Tax last year and I paid for the extras. But when I use Turbo Tax this year, I found out that I had not taken the total amount of RMD funds I was supposed to take in 2024...so I wound up having to pay over $3,500 in penalty fees this year. Turbo Tax had access to my retirement funds in 2024 and should have told me that I needed to take more required minimum distributions. Turbo Tax did not do that, but had another chance it looks like...there is a date by which you can take that RMD and pay no penalties or at least less penalty. So I'm not very happy with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax efficient
on March 30, 2026
Posted by: Anonymous
from New Hampshire
Understanding the prompts and information was very easy. I didn't like that I didn't know if my information was being saved. It is a bit pricey for standard serves when all the tax information is basic. But at least I feel I can trust the services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY TO FOLLOW
on March 30, 2026
Posted by: VIVI83
from PENNSYLVANIA
i FOUND IT EASY TO DO MYSELF FOLLOWING YOUR GUIDANCE. I ALSO LIKE THE HELPFUL HINTS AND PROMPTS.
Written by a customer while visiting turbotax.intuit.com