Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is awesome, but expensive.
on February 18, 2025
Posted by: Ananana123456
from Waterloo, IA
Turbo Tax is a great program and I have been using it to file my return since I got my first job at 15 in 2014. The first few years it was free or had a low fee to use the program, which was great and I appreciate being able to use my return to cover the cost of those fees. This program makes it easier to file and explains all of the questions adequately. I am however looking at other options for my 2025 filing. I am tired of having to pay this large basic fee to use the program (even with discounts) and then paying a massive $40 processing fee right at the end just to be able to use my return to cover the costs. It is also extremely frustrating knowing that I have been using this service for so long only for Intuit to offer a free basic filing to new customers. This wasn't so bad this year, but last year when I owed taxes, it hurt even more having to pay all of these fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Automations helped a lot!
on February 18, 2025
Posted by: AdamGOhio
from OH
The snapping of pictures and uploading with the text auto-inpur was great!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 18, 2025
Posted by: Waigong1
from Rancho Cordova CA
TurboTax is a great product for individuals tax return purposes. It is quick and friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was basically easy to use
on February 18, 2025
Posted by: Mydoker73
from Nevada
I have used intuit for many years and it is getting easier to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Old is Better
on February 18, 2025
Posted by: Mitie Moe
from Nevada
I prefer the previous version of Turbo Tax, it kept a tally at the top of the amount owed/gained as you entered data. Also I had to reenter previous identifying information that I did not have to do on previous years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works
on February 18, 2025
Posted by: chunkyJ
Great product, I haven't had any issues in a few years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online was great
on February 18, 2025
Posted by: tax grandma
Was originally told that I could use Deluxe on line even with a K-1. When I got to that section had to buy Premium.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Issues with double listing dividends and interest
on February 18, 2025
Posted by: Josh2Campdavis
from Denver, CO
Everything went pretty smoothly throughout the process! However, when I was doing a final review of the documents, I noticed that the amounts for dividends and interest were counted twice, and affected my return by about $200. There should be some safety net if the values shown in 2 rows of a document match exactly, and should raise a red flag in the software. It would be nice to have a TurboTax expert review my return, as the document attached to my return that listed these values disappeared after I removed the repeated information. The dollar amounts were listed in the first page of the return, I just want to make sure the return includes all the information/documents it was supposed to.
Written by a customer while visiting turbotax.intuit.com