Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on February 18, 2025
Posted by: Kericares
Awesome experience with easy to use and understand instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy this year.
on February 18, 2025
Posted by: Phoenix16
from Enid, OK
I was not happy withTurboTax this year. In several cases with regard to my Federal return I thought some of the instructions were worded vaguely, and some of the editable items were not editable (i.e., you click on something to update, add, or edit and nothing happens). I found a work-around, but it wasn't obvious. With my Oklahoma State return, I had to enter the date acquired on a form listing my stock market investments. If I entered the acquired date wrong and wanted to go back and correct it, the form would not let me change it. Lastly, TurboTax needs to back off on asking to purchase a more expensive version of their service. I was asked to do so several times after logging in, and it became annoying. Once is enough!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboxtax is phenomenal
on February 18, 2025
Posted by: eggadigga19
from new jersey
very happy with the ease of use. everything is intuitive and clear to understand
Pros: I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good guide
on February 18, 2025
Posted by: zzeb
from New Mexico
I paid twice for turbo. I ordered on my phone then signed on to my computer and it did not ask for my licensed number.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 18, 2025
Posted by: Rich131
from Myrtle Beach, SC
Cleared things up quickly after long struggle with IRS forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing
on February 18, 2025
Posted by: MarshaMarshaMarshaD
from Crosby, TX
I have been using TT for 10 years now and it is so quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on February 18, 2025
Posted by: Jessie629 R
from Wyoming
TurboTax is a life saver. I am so not good with money and tax terms, so they make it simple. I always get a great refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went from accountant to TT, and never looked back!
on February 18, 2025
Posted by: ryanb01
10/10. So much easier and cheaper than working with an accountant. I'm sold!
Written by a customer while visiting turbotax.intuit.com