Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT
on February 18, 2025
Posted by: CAMPERLOVESCAMPING007
from WA STATE
WORKED GREAT, STEP BY STEP AND LOVE HOW IT SAVES IT YEAR AFTER YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's gotten too pricy
on February 18, 2025
Posted by: AnnaBee98
Easy, but too many interruptions for you to select another more expensive plan. Too expensive!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why so deceptive???
on February 18, 2025
Posted by: Wishful2025
The auto enroll trap doors, the ways this process attempts to take personal information without EASILY viewable opt out buttons, the deception...it's gross. Even in submitting this, there is no way to opt out of having my contact information receiving a follow up. You already lobby the keep this as a forced paid service in perpetuity. Why make it a forced exchange?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Newbie
on February 18, 2025
Posted by: Auntiemama
!st time using this but I'm glad that I did. I look forward to next years filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs Work
on February 18, 2025
Posted by: Sharon 122
I thought the process was more complex than previous years. I also do not appreciate all the advertisements
when paying for the use of the system.
when paying for the use of the system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product; Small Ethical Improvements Needed
on February 18, 2025
Posted by: Mick3221
from Colorado
Love your product, however the fees are becoming a bit exorbitant. You push unnecessary upgrades and make it confusing for many users to exit offers to avoid agreeing to said upgrades. Some of which are unlawful and therefore you were required to refund fees to thousands of people last year. If you could stop attempting to mislead users and only offered truly necessary upgrades, TurboTax would be immaculate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax will save you time.
on February 18, 2025
Posted by: 3creek
from Anaconda, MT
I have used turbo tax for the last several years. It walks me through the process step by step. I love that it keeps information from year to year saving me time in retyping it. After putting in all my information (income and deductions) it lets me know that taking the standard deduction is best. Also, everything is transferred over to the state form saving me that headache. I highly recommend using it. It is work every penny and if you file early, you get a discount.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboreviewer
on February 18, 2025
Posted by: goofrn
i think it could be alittle less money so people can keep a more amount in their pockets with the service here without the professional to help. be more on the people's side and charge a flat rate of $75, i'd rather have a consistent customer every year than a few at a higher price. it's like my airbnb i charge a little less than most yet i have consistent short term renters throughout the year instead of sitting empty hoping to make that large charge $$$ ,
Written by a customer while visiting turbotax.intuit.com