Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very satisfied
on February 18, 2025
Posted by: Bozzybabii
from Kansas City
I had a very good Experience.
Well, it was touching. Go for a minute but didn't I got some help from one of the live agents. And it was great and I gotta filed and I'm done.
Well, it was touching. Go for a minute but didn't I got some help from one of the live agents. And it was great and I gotta filed and I'm done.
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Really helped me avert some expected frustration.
on February 18, 2025
Posted by: Dubkid
from Dandridge, TN
User friendly product, but a minor glitch made it harder to go back to correct a previously misentered piece of info. Also annoying to be continually prompted to upgrade to the next level more expensive product. But in the end, I think I paid an appropriate amount for the level of assistance the app provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome!
on February 18, 2025
Posted by: Lakia81
User friendly, easy to work through. I was able to navigate very easily in order to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but one little problem.
on February 18, 2025
Posted by: TaxManSam
Overall, very simple and easy to use. I ran into one error with the photo app, which misinterpreted one bit of data on my 1099-INT form. Then, when I was about finished and ready to file, Turbo Tax found the error, which was that the state and zip code didn't appear to match, but it only let me change the zip code, which was correct, instead of the state, which was incorrect. So I had to start over and upload a scan of my 1099-INT. A bit of a pain, but I got it sorted out in the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
American Corruption at it's finest
on February 18, 2025
Posted by: SW95
from California
Yall are crooks, I shouldn't have to pay to easily file my taxes but I guess that's just the way things are in America.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Import bank info function needs some tweaks
on February 18, 2025
Posted by: sap8675309
from United States
Easy to use product. I really liked the feature to import my bank information!...except the fact that I could not go back and adjust it. I was trying to go back when I realized I needed to change the dates I had entered. unfortunately I was not able to go back and ended up having to start all over again. SUPER frustrating. It would be great to have that feature a little more user friendly.
Being able to import from my payment processor was also very helpful and I was able to go back in and re import that section after i had to start over again.
Being able to import from my payment processor was also very helpful and I was able to go back in and re import that section after i had to start over again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Great
on February 18, 2025
Posted by: EAL2
from Palm Springs
Quick, easy and efficient. A pleasure to utilize as always
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome App
on February 18, 2025
Posted by: sphillips12
from Wisconsin
Easy to use, found any mistake I had made. Have been using this for taxes for half a decade now
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com