Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great!
on March 30, 2026
Posted by: YAHOO I AM ALL DONE
from Pennsylvania
Very Nice! Thanks! i appreciate all the help!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Online
on March 30, 2026
Posted by: Lincu
from North Carolina
IT took longer to complete but I still prefer the desktop although I completed the online version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is NOT awesome.
on March 30, 2026
Posted by: whocares11111
from Texas
I'm fed up with this product and likely won't be back except to get my past returns. It's overly snarky - all text messages that are inaccurate. It's utterly deceptive. Yes I notice those upgrade games you try to play on your customers that aren't paying attention and it's so pathetic and just scummy. So if that's what y'all are going for congratulations your doing a good job. Get rid of the clock. I don't care how long it takes me to file my return. I care that it's accurate. I'm not going to bother to fill the rest of this out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good instructions
on March 30, 2026
Posted by: MarRan2
from Arizona
It seems every year it gets more confusing. But it worked out fine. Thanks for State e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 30, 2026
Posted by: Lori1122
from AZ
Great support with turbo tax. Will use it again next year
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step
on March 30, 2026
Posted by: Kae D B
from North Carolina
This makes the 3rd year that I have used this service to file my taxes and they help me make sure that everything is imputed correctly. It easy and can be done from the comfort of your home.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2025
on March 30, 2026
Posted by: DontKnowOneToo
from AZ
Turbotax could have lifted the information from last year's returns into the current year but chose to give a senior citizen a hard time to trudge thru data gathering and data entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not Great
on March 30, 2026
Posted by: ThakorAA
from Texas
Please stop overly selling your optional services and third party sharing. Focus on the customer need.
Written by a customer while visiting turbotax.intuit.com